Troubleshooting printers

This is how to troubleshoot a local printer. If you are having problems with a network printer, go to the computer where the printer is attached (if any) and continue there.

your printer does not print at all

• check if the printer has power supply
• check if the printer has its data connection (e.g. USB)
• go to http://localhost:631 and resume the printer
  • e.g. when you find an error message like

Paused - "/usr/lib/cups/backend/hp failed"

borders are not right when printing

It often happens that software defaults to letter size of paper while you want the format most often used in your country. There are two places where you can set your paper's format:

• on http://localhost:631
• in your printing application, e.g. openoffice

printer is slow

The reason for slow printing can be that the borders are not set correctly. See here for more information.

See also

• TroubleShooting

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